CSR Position Vacancy For Telco Account! - Cebu City - Cebu

Company: NeksJob Philippines
Your Application: You have not applied yet
Location: Cebu, Filipinas
Earn up to 20k per month plus additional incentives, allowance, benefits and a lot more.

The Dream Job defined

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.
Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Ready to #EmbraceDifferent?
You may be our next Customer Experience Champion if you:
• Are you a college graduate, with or without BPO experience
• Have an experience of at least six (6) months
in the BPO industry; but candidates without BPO experience are also welcome to apply
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
Requirements: Language(s): English
Availability to travel: No
Availability to change residence: No
Work Day: Full Time
Type of Job: Permanent contract
Minimum required education: Senior high school

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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