Telesales Representative - Makati City

Desired Competencies:
- - Analytical thinking
- - Initiative
- - Business awareness
- - Tenacity
- - Strategic thinking
- - Positive

Qualifications:
- - No specific qualifications required; tertiary Qualifications in Business or Marketing are well regarded
- - 1+ years of relevant commercial or practical experience is preferable- Broadband / Power / Telco Industry.
- - Experience using Microsoft Office suite, web- Ased applications, generally computer literate

Personal Attributes: 

- - Professional approach (essential)
- - Confident manner (essential)
- - A positive approach to change (essential)
- - Able to work without direct supervision and can work well under pressure (essential)
- - Friendly, patient, and helpful, confident, enthusiastic, persuasive, and motivated
- - Persistent: Ot every customer is going to be a sale. Being able to bounce back after rejection is crucial
- - Flexible: You might have to work long hours, nights, or weekends

Salary Package:
- - Base - PHP 35,000
- - Commission
- - Tenure/Loyalty Bonus
- - Incentives
- - Referral Finder Bonus
Responsibilities:
Telesales Agents need to be well- Oken as they are responsible for making sales over the phone. A successful Telesales Agent has excellent communication skills as well as sales ability. They should be meticulous in keeping records, and able to handle all aspects of a sales call.

A Telesales Agent's core role is:
- Contacting potential customers by phone
- Reading from a prescribed script
- Focusing on customer needs to close sales
- Accurately documenting customer and sale information

- Working within a team
- Consistently making calls to potential customers throughout the shift
- Generating sales using approved script and the training material provided
- Asking questions to engage customers and keep the conversation going
- Listening to the customers' needs to tailor the pitch accordingly
- Answering customers' questions accurately
- Gathering and documenting customer information, payment methods, purchases, and reactions to products
- Use a computer and web- Ased applications to track calls and collect relevant customer information
- Keeping up to date on all products and informing customers of new products
- Meeting sales targets and KPI's. These will be communicated to you fortnightly and in the Commission
- Scheme for each campaign.
The above list is not exhaustive, and the role may change to meet the overall objectives of the company