Telco Account | Pasig - Pasig City

Company: Ibex
Your Application: You have not applied yet
Location: Pasig City, Filipinas
Employer Email: *********@*******.com (View email)
JOB DESCRIPTION
Requirements:
At least 2nd year college undergraduate for inexperienced candidates
If not, at least high school graduate with minimum of 6 months call center experience
Excellent communication skills
Call center experience is an advantage
With Technical Account background is an advantage
Responsibilities:
Utilize client base tools to provide accurate and consistent, responses to customer inquiries
Suggestively sell Client products and/or services
Follow- Up and escalate resolution actions related to unresolved issues
Troubleshoot and resolve email setup issues
Utilize chat services using proprietary software to detect, troubleshoot, and correct issues
Troubleshoot, detect and correct configuration errors
Additional assigned duties and tasks may be required as needed
Benefits:
Extensive HMO coverage for you and your dependents
Non- Taxable Allowance on top of your Basic Salary
Excellent Program Incentives based on performance
Group Life Insurance
30 Service Incentive Leaves (Paid Time Off & 15 days converted to cash)



JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 10


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct



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