Team Leader/Account Manager for Mandarin and Cantonese Account - Metro Manila

Requirements:
Knowledgeable in speaking the Mandarin, Cantonese or Fukien Language.
Knowledgeable in speaking the English Language.
With experience in the same field is advantage but not required.
Responsibilities:
- Can speak any of the Chinese language and English as their second language.
- Have proficiency in scheduling appointments.
- Have knowledge of using Google Drive (Docs & Sheets)
- Be able to send emails
- Handle marketing campaigns for social media marketing
- Have great customer service Requirements:
- A minimum of 1year in a BPO setting is an advantage but not required.
- Prior experience as a Customer Service Representative is helpful.
- Attend to customer questions, complaints and concerns immediately and facilitate satisfactory resolution
- Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
- Manage calls professionally, efficiently and with good communication skills.
- Research answers to questions using a variety of manuals and resources.

 
Benefits:
Salary of 80,000 Php/ Month
Bonuses.
Incentives and allowances.

JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: PHP 80,000.00 - 100,000.00 Monthly
Positions available: 8


JOB REQUIREMENTS
Minimal experience: 1 year
Languages: Mandarin Medium
Age: From 21 to 65 years
Gender: Indistinct
- Availability to travel and work outside the city
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