Outbound Data Collection Specialist (Seasonal - 30k/month) - Taguig

Company: IOPEX Technologies
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Location: Taguig, Filipinas
Employer Email: *********@*******.com (View email)
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JOB DESCRIPTION
Requirements:
*Verbal and Written Communication Skills
*At least 6 months Outbound Call Experience
*Time Management & Multitasking Skills
*Resourcefulness
Responsibilities:
As a Data Collection Specialist, you are expected of the highest levels of customer service to ensure customers on our platform remain with outstanding experience. In this role, you are responsible for incoming calls/messages while keeping the wait time down. In addition, communicating with the rest of the departments to keep the nurses and facilities satisfied. Often, you are the first point of contact when a customer is calling in.
Roles and Responsibilities:
*Efficiently process incoming customer contacts through text, phone, and email
*Identify and assess customers' needs to achieve satisfaction
*Strives for the one contact resolution goal and eliminates the need for follow- Up
*Foster confident relationships through open and engaging communication
*Go above and beyond to engage with customers



JOB TYPE
Work Day: Full Time
Employment type: Temporary Job
Salary: PHP 30,000.00 - 30,000.00 Monthly
Positions available: 9


JOB REQUIREMENTS
Minimal experience: 1 year
Languages: English Basic
Age: From 18 to 50 years
Gender: Indistinct
- Availability to travel and work outside the city



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