Mandarin Operations Manager - IT Park, Davao

Requirements:
Qualifications:
- Graduate of any courses
- Fluent in Mandarin and English
- With at least 3 to 5 years relevant experience
- Possess the related computer literacy and navigation skills to expedite the tasks and maximize productivity

Responsabilities:

- Developing and improving coaching skills of all leaders
- Manage escalated transactions from clients/customers/team members
- Review, plan and update leave requests from all levels
- Update team members on process and policies changes rolled out by client
- Participate/Organize weekly meeting on project updates
- Complete the needs of reporting such as Operations Health Check, EWS Process & IT-s Analysis etc
- Able to compute profit and loss of the project
- Address and manage attrition consistently and
- Always seek ways to have discussion on Probationary Scorecard, Operational Policies, setting of expectations for further improvements
- Prepare, develop and present project-s performances to client

Mandarin Operations Manager
Salary: 100,000 - 120,000
Work Schedule: Shifting
Work Location: Manila and IT Park, Davao

JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: PHP 100,000.00 - 120,000.00 Monthly
Positions available: 3


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct