IT Service Desk Engineer - Taguig City

Company: Delaware PH
Applicants: Applications: 2 | Visits: 10
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Recruiter Statistics: CVs seen: 0, Deleted: 0, Unread: 2
Location: Taguig City, Filipinas
Allows working from home: Yes
Employer Email: *********@*******.com (View email)
- Having a first experience as IT service desk engineer is a plus. But what-s more important is that you are energetic, with a passion for IT.

- You have a broad array of IT knowledge: MS Windows (W8, W10), Office 2016, Office 365, MS Windows Server (2008, 2012), Active Directory, smartphones (iOS, Android, etc.), LAN networks and IP configuration.

- You speak and write English fluently.

- You have strong communication skills and are customer oriented. - You enjoy administration and document management.

- You recognize yourself in our values: respect, care, commitment, team spirit and entrepreneurship.

- Customer Focus
A tightly knit international support team with members on different continents is responsible for the support of all delaware end users and for resolving software, hardware and connectivity issues. As IT Support Engineer, you will be involved in laptop management, installation of Microsoft systems and application
software, and local network configuration, among other tasks. You will also provide both on premise and remote support to end users, answering their questions and solving issues that are logged by phone or via our central ticketing system. Providing local IT administration is also part of your responsibilities. Aside from your primary focus on end-users and hard and software issues, this position includes secondary responsibilities such as documenting processes, updating existing documentation, writing flows, making instructional videos for end-users and administrative IT related tasks.
Competitive Salary, Mid Year Bonus, Performance Bonus, HMO, Life Insurance, Retirement Plan, WFH

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1

Minimal experience: 3 years
Gender: Indistinct
- Availability to travel and work outside the city

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