Customer Support Representative - Makati

Company: Open Access BPO
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Location: Makati, Filipinas
Employer Email: *********@*******.com (View email)
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JOB DESCRIPTION
Requirements:
- Excellent active listening and communication skills
- Fluent in English language both written and spoken
- Available to work on a flexible schedule
- Punctual and committed to work schedules
- Embrace change in a fast- Aced, performance driven team
- Continuously seek for improvement opportunities
- Able to start immediately and willing to work onsite
Responsibilities:
- Handle calls, emails and chats related to questions from representatives and members
- Connect and build rapport with representatives and members by actively listening, asking the right questions and offering solutions, while demonstrating a deep understanding of their concern
- Offer quality customer service on every call to surpass expectations
Benefits:
- Shuttle service will be provided
- HMO provided
- Overtime pay
- Holiday pay
- Night shift differential
- 13th month pay
- Yearly bonus
- Paid training



JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: PHP 25,000.00 - 25,000.00 Monthly
Positions available: 30


JOB REQUIREMENTS
Minimal experience: No experience
Gender: Indistinct
- Availability to travel and work outside the city
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