Call Center Agent (permanent WFH) - Batangas City

Requirements:
Qualifications:
- Excellent English communication skills
- Typing Speed: At least 40WPM
- Ability to work under pressure
- Ability to multitask, prioritize and manage time efficiently
- Customer orientation and ability to adapt and respond to different types of personalities
- Intelligent
- No BPO experience required; fresh graduates are welcome to apply
Must have the following equipment:
- Hardware: Laptop/Desktop (at least Pentium processor and 4 GB RAM)
- Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise- Cancelling feature
- Internet connection: Wired connection; minimum of 10 Mbps
- Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
Responsibilities:
- Outbound calls for surveys, lead generation, event invitation and/or sales
- Inbound calls to resolve customer queries or close lead/sales
- Data entry to update customer relationship management (CRM) software
- Respond to emails
- Create reports using Microsoft Office and Google Drive
- Meet service level agreements set forth
- Perform other duties as assigned
Benefits:
- Permanent work- From- Home
- Full Time and Long Term Employment
- Basic Salary + Government Mandated Benefits
- Internet allowance, Bonuses and other incentives
- Salary will be based on: Skills, Attitude, Performance, Attendance
- US and Canadian clients
- Shift: Graveyard Monday to Friday
- Training: Less than a month



JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: PHP 12,000.00 - 14,000.00 Monthly
Positions available: 100


JOB REQUIREMENTS
Minimal experience: Unspecified
Languages: English Basic
Gender: Indistinct