Assistant Manager - Alabang

Qualifications
- Graduate of any 4 year course, preferably PHRN/BSN
- At least 2 years of Training experience as a Supervisor/Assistant Manager
- Solid knowledge and experience in the US Healthcare vertical
- Excellent facilitation skills
- Strong English speaking and writing skills
- Experience in conducting virtual training
- Knowledge on MS Office Applications, especially PowerPoint
- Knowledge and experience in Effectiveness Measures for both Language and Communications
- Coaching/Mentoring Skills
- Project Management Skills
- Stakeholder Management Skills
- Partnership and relationship building skills

Responsibilities:
- Work with Operations, Training and Quality teams to identify performance gaps from a training perspective
- Analysed performance gaps and provide recommendations to meet target metrics
- Responsible for content research, outline creation, development of training evaluation measures, training materials creation and knowledge assessment
- Deliver and facilitate training programs
- Manage a group of trainers and develop an effective relationship that produces results
- Provide floor support and communication coaching to all employees including leadership and support
- Develop activities or modules to supplement existing programs or initiatives
- Demonstrate strong working knowledge of adult learning principles
- Gather data from operations to measure training program effectiveness
- Prepare training reports like training effectiveness measures, completion report, etc.
- Analysed training effectiveness sores and propose improvement initiative