Account - Pasig City
Account - Pasig City
Job Title: | Account |
Company: | Ibex |
Your Application: | You have not applied yet. Apply or Refer for rewards |
Location: | Pasig City , Filipinas |
Salary: | Negotiable |
Published: | 27/10/2022 |
ID: | 367541633 |
Employer Email: | *********@*******.com (View email) |
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- At least 2nd year college undergraduate for inexperienced candidates
- If not, at least high school graduate with minimum of 6 months call center experience
- Excellent communication skills
- Call center experience is an advantage
- With Technical Account background is an advantage
Responsibilities:
- Utilize client base tools to provide accurate and consistent, responses to customer inquiries
- Suggestively sell Client products and/or services
- Follow- Up and escalate resolution actions related to unresolved issues
- Troubleshoot and resolve email setup issues
- Utilize chat services using proprietary software to detect, troubleshoot, and correct issues
- Troubleshoot, detect and correct configuration errors
- Additional assigned duties and tasks may be required as needed
Benefits:
- Extensive HMO coverage for you and your dependents
- Non- Taxable Allowance on top of your Basic Salary
- Excellent Program Incentives based on performance
- Group Life Insurance
- 30 Service Incentive Leaves (Paid Time Off & 15 days converted to cash)
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 10
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
- At least 2nd year college undergraduate for inexperienced candidates
- If not, at least high school graduate with minimum of 6 months call center experience
- Excellent communication skills
- Call center experience is an advantage
- With Technical Account background is an advantage
Responsibilities:
- Utilize client base tools to provide accurate and consistent, responses to customer inquiries
- Suggestively sell Client products and/or services
- Follow- Up and escalate resolution actions related to unresolved issues
- Troubleshoot and resolve email setup issues
- Utilize chat services using proprietary software to detect, troubleshoot, and correct issues
- Troubleshoot, detect and correct configuration errors
- Additional assigned duties and tasks may be required as needed
Benefits:
- Extensive HMO coverage for you and your dependents
- Non- Taxable Allowance on top of your Basic Salary
- Excellent Program Incentives based on performance
- Group Life Insurance
- 30 Service Incentive Leaves (Paid Time Off & 15 days converted to cash)
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 10
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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